Terms of service

These Terms and Conditions ("Agreement") govern your use of the website www.tostini.us ("Website") operated by Tostini Caffe USA Inc. ("we," "us," or "our"). By accessing or using the Website, you agree to be bound by this Agreement. If you do not agree with these terms, please do not access or use the Website.

  1. Website Use a. Eligibility: By using the Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this Agreement. b. Compliance: You agree to comply with all applicable laws and regulations regarding your use of the Website.

  2. Intellectual Property a. Ownership: All content on the Website, including text, graphics, logos, images, audio clips, and software, is the property of Tostini Caffe USA Inc. or its licensors and is protected by intellectual property laws. b. Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal and non-commercial purposes. You may not reproduce, modify, distribute, or display any portion of the Website without our prior written consent.

  3. Products and Orders a. Product Information: We strive to provide accurate and up-to-date information about our coffee products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions or other content on the Website. b. Orders: By placing an order through the Website, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order at our discretion. c. Pricing and Payment: All prices displayed on the Website are in U.S. dollars and exclude applicable taxes and shipping charges. Payment must be made using the available payment methods on the Website.

  1. Disclaimer of Warranties a. The Website and its content are provided on an "as is" and "as available" basis without any warranties, express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. b. We do not warrant that the Website will be error-free or uninterrupted, or that any defects will be corrected. You assume the entire risk as to the quality and performance of the Website.

 

  1. Limitation of Liability a. To the maximum extent permitted by law, we shall not be liable for any damages, losses, or expenses arising out of or related to the return or use of any products, including but not limited to return shipping costs.
  2. Returns and Refunds a. Return Policy: We accept returns within a maximum of 15 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. b. Return Process: If you wish to return an item, please contact our customer service at info@tostini.us within the specified return period. We will provide you with further instructions on how to proceed with the return. c. Refund: Upon receiving and inspecting the returned item, we will process the refund to the original payment method, excluding any shipping charges. Please allow a reasonable time for the refund to be reflected in your account. d. Return Shipping: The cost of return shipping is the responsibility of the customer, unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service and ensuring the package is securely packaged to avoid damage during transit. e. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at info@tostini.us. We will arrange for a replacement or refund, depending on the circumstances.
  3. Please note that this return policy applies to purchases made through our website. For returns or exchanges related to purchases made through other channels, please refer to the respective terms and conditions applicable to those channels.
  4. If you have any further questions or concerns regarding our return policy, please contact us at info@tostini.us.
  5. Indemnification You agree to indemnify, defend, and hold harmless Tostini Caffe USA Inc., its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your breach of this Agreement or your use of the Website.
  6. Governing Law and Jurisdiction This Agreement shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of laws principles. Any legal action or proceeding arising out of or relating to this Agreement shall be brought exclusively in the federal or state courts located in New Jersey.

    1. Entire Agreement This Agreement constitutes the entire agreement between you and Tostini Caffe USA Inc. regarding your use of the Website and supersedes all prior or contemporaneous understandings and agreements.

    2. Contact Us If you have any questions, concerns, or inquiries about this Agreement or the Website, please contact us at:

    Tostini Caffe USA Inc. Address: 1030 Salem Rd, Union, NJ 07083-0708 Email: info@tostini.us

    Thank you for reviewing and accepting our Terms and Conditions.